Processing Times

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. As our products are often fragile and require careful handling, we take the necessary time to ensure your items are packaged securely.

Domestic Shipping Options & Timeframes

We offer the following domestic shipping options:

• Standard Shipping: 5-7 business days.
• Expedited Shipping: 2-3 business days.
• Next Day Shipping: 1 business day (available for orders placed before 12 PM EST).

International Shipping

We ship internationally to select countries. International orders typically take 7-21 business days to arrive, depending on the destination and customs processing times. Please note that customers are responsible for any customs duties or taxes that may apply.

Shipping Carriers

We utilize reliable shipping carriers to ensure your photography equipment arrives safely:

• UPS
• FedEx
• USPS

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package through the carrier’s website for real-time updates on its delivery status.

Damaged / Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team within 48 hours of delivery. We will assist you in filing a claim with the carrier and will work to resolve the issue promptly.

Free Shipping Threshold

We offer free standard shipping on all domestic orders over $100. This offer applies to the subtotal before taxes and shipping fees.

Special Handling

Due to the fragile nature of our photography equipment, all items are packed with care using protective materials. If you require special handling or have specific shipping instructions, please contact us prior to placing your order.